We are often able to answer questions on the phone, point you in the right direction, or talk through a problem to help determine if you should file a written complaint with our Office.
You may call the Attorney General's Office at: Office of Minnesota Attorney General Keith Ellison Tel: (651) 296-3353 (Twin Cities Calling Area) or (800) 657-3787 (Outside the Twin Cities) (800) 627-3529 (Minnesota Relay) Calls are answered Monday through Friday between a.m. Please note that despite every effort to promptly answer calls, there are occasional times when we experience extra heavy call volumes, which can result in a brief wait to speak to an analyst.
The Minnesota Legislature has given these agencies the authority to investigate and prosecute criminal matters.) Information we receive from citizens helps us to identify potential violations of Minnesota law and new problems occurring in the marketplace.
In some cases, information from citizens may help us build lawsuits against companies that we determine have violated our state’s laws.
Even if we have already started a lawsuit, reports from consumers may provide important evidence for our case.
If you have questions about whether you should send us a report about a particular business or would like our assistance in filling out our Consumer Assistance Request Form or Fraud Report Form, or have questions about which form to use, you may call our Office at (651) 296-3353 (Twin Cities Calling Area) or (800) 657-3787 (Outside the Twin Cities) between 8 a.m. For more information see our flyer How to Assert Your Rights as a Consumer.
You may file a Consumer Assistance Request Form or Fraud Report Form by downloading a copy of the form and mailing it to our Office at the following address: Office of Minnesota Attorney General Keith Ellison 445 Minnesota Street, Suite 1400 St.
Paul, MN 55101-2131 We appreciate hearing from citizens, and we want to serve you in the best and most timely way we can.
If it is more convenient for you to contact us by email, we ask that you be sure to include your name, mailing address, and phone number so that we may respond to you. Again, please be sure that your email includes your mailing address. When you contact our Office, tell us if you want an interpreter, and we will get an interpreter on the telephone. The following are driving directions to the Attorney General’s Office, at 445 Minnesota Street in St.
Please note that, because of our role as a legal and law enforcement office, we are not able to respond to emails by email; rather, our written responses are by United States mail (the most secure available method of response). As noted above, you may find that the quickest way to get your question answered or to see if we can help is to call our Office at (651) 296-3353 (Twin Cities Calling Area) or (800) 657-3787 (Outside the Twin Cities) where analysts are available Monday through Friday 8 a.m.
Calls are answered Monday through Friday between 8 a.m. In many cases, we are able to quickly answer your question or point you in the right direction after listening to your concerns over the phone.